Answers to some questions you may have.
What brands do you use?
We take care to select some of the best vendors/manufacturers available for our product offerings.
Anvil, Bella + Canvas, LA Apparel and Next Level are some of the brands we use for our apparel products.
Apparel – care instructions may vary and are listed on each garment’s tag.
Mugs – Dishwasher [top shelf] safe; microwave safe
Dad Cap – spot clean
How do I know which size to order?
How do I pay for my order?
We accept PayPal and major credit cards, processed by PayPal or Stripe – your choice. However. We do not accept orders from unverified and unconfirmed PayPal accounts.
Your payment information is not stored on this site.
What if there's a problem with my order?
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at firstname.lastname@example.org and we’ll let you know what your next steps are.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com noting your order number and we’ll work it out.
Please get in touch with us within seven (7) days at firstname.lastname@example.org and we’ll let you know what your next steps are.
Please, your first course of action when discovering something is wrong with your order should be to contact us – email@example.com or send a text to/leaving a message at (872) 228-7471.
Returns and Exchanges
How do I change or cancel my order?
When is my card charged?
We place an authorization hold when your order is placed. The charge processes once your order goes to print, usually 24 hours after your order is placed.